STATEN ISLAND, N.Y. -- A power outage spanning multiple neighborhoods left thousands of residents without power for more than an hour Tuesday night. The cause of the outage is still under investigation.
According to a Con Edison spokeswoman, more than 3,000 customers were without power within the boundaries of Victory Boulevard, Lincoln Street, Logan Avenue and Willowbrook Road.
Con Edison crews were on scene Tuesday night, according to the spokeswoman, and were troubleshooting to ascertain the cause of the outage.
The wide area affected by the outage spans from Sunnyside to sections of Willowbrook, Castleton Corners, Meiers Corners and Westerleigh.
Portions of the north end of the Staten Island expressway, along with dozens of residential streets, were blacked out.
Intersections such as Victory Boulevard and Bradley Avenue were initially without power when the outage began at 7:37 p.m. Power was completely restored at 8:44 p.m., according to Con Edison.
Regina, an Ardmore Avenue resident who asked to be identified only by her first name, said a transformer on a utility pole near her home caught fire Tuesday night.
While she said FDNY firefighters roped off the area, an FDNY spokesman was unable to provide information regarding a department response to the location.
Regina said the transformer that caught fire has been a growing concern for her and her neighbors — some of whom were told to be cautious of the utility pole after the FDNY responded.
The transformer, which Regina said is faulty, has caused her to change her appliances in her home “three times," she said.
When she saw the fire emanating from the transformer Tuesday night, she said that she noticed her entire block was experiencing an outage.
The now-charred transformer has been gradually becoming more charred “since August,” Regina said, adding that she made multiple 311 requests to Con Edison, but has not seen any meaningful action in response to her queries.